Describe your product's design and/or technological innovation.
Bold NotifyMe, with I-View Now, is an innovative mobile application which notifies end users of alarm occurrences via push notification, and gives them the ability to verify alarm activations with event based clips and live video, allowing them to then confirm and cancel the alarm.
Bold NotifyMe alerts all of the registered users on the account, and opens up a messaging board for them to communicate with each other and review surveillance camera images. If the users determine the alarm to be false, they can cancel it and remove it from the monitoring center queue right through the app.
Simultaneously, a timer begins a countdown sequence, concluding with the alarm being sent to the monitoring center for response. If the end user wants more time to investigate, they can reset the timer. But if the alarm is determined to be valid, they can verify it immediately so the central station can send authorities. Should no user be available to investigate the alarm occurrence, the monitoring center will be notified at the conclusion of the countdown.
Describe the three most important functional features of this product. What sets it apart from other products in this category?
Bold NotifyMe with I-View Now offers end users a unified experience for notification: video, chat, and actionable choices such as cancel, verify or call the central station. What truly sets this application apart is that a full interactive end user experience happens before the monitoring center receives the alarm. Because of this, it reduces the costs of the monitoring station to process false alarms.
Benefits to the end user:
Interactive False Alarm Cancellations: The ability for an end user to cancel false alarms helps them avoid false dispatch fees.
Prompt End User Decisions: Immediate access to video via I-View Now video verification technology allows for prompt responses from user.
Increased Engagement and Confidence: End users have more confidence in their security services because of ubiquitous video delivery and the ability to take actionable decisions immediately.
Describe the benefits that your product provides to the integrator, including value if applicable.
Bold NotifyMe with I-View now benefits integrators and monitoring stations with a viable solution to reduce false dispatches while maintaining integrity of capturing alarm activity, operator queues and history of events. In addition, the application receives surveillance footage and engages the user in the decision making process whether to dispatch first responders to the premises.
Cancelled alarm events are removed from the monitoring station's queue, reducing the number of alarms requiring operator attention. Conversely, if a user verifies the alarm, or is unavailable to review the alarm activity, the monitoring station still receives the alarm and surveillance footage without interruption.
Bold NotifyMe with I-View Now
Category
Central Station/Monitoring
Description
I-View Now
Bold NotifyMe with I-View Now
$4995 upfront, $85 monthly, $0.99 per app
Winner Status
- Winner
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