Describe your product's design and/or technological innovation.
Unexpected Activity is a next-generation smart home security feature that proactively alerts property owners about potential security or safety issues in their home or business.
The feature is the first application of Alarm.com’s Insights Engine. It monitors the data generated by the broad range of connected devices and sensors in a property and applies machine learning algorithms to identify the property’s unique activity patterns. When a deviation is detected, an Unexpected Activity notification is sent to the property owner via email, push or SMS.
A simple example is a back door opening on a weekday evening when the system is disarmed. This door is typically accessed only during weekends, so a notification is delivered. The user can provide feedback on each notification, which “trains” the feature to understand what the user considers useful.
Unexpected Activity is an innovation that advances the smart home experience. The user no longer has to customize awareness alerts for every possible event they may want to know about; instead, the Alarm.com platform automatically monitors, detects and alerts. This additional layer of security and awareness creates high-value engagement with the system: a key to maintaining long-term accounts.
Describe the three most important functional features of this product. What sets it apart from other products in this category?
1- Advanced Security: leverages sophisticated cloud and big data technologies to provide a highly intelligent layer of additional security that is unique in the market.
2- Easy to Use: Tap once and the system goes to work on the user’s behalf. No customization or complicated setup by user or service provider is required, and it continues to adapt over time.
3- High Value Engagement: This feature delivers a remarkable user experience – intuitive, useful and with “wow factor” – that drives system engagement and provides a stepping stone to other “sticky” smart home features. Both users and service providers enjoy the benefits.
Describe the benefits that your product provides to the integrator, including value if applicable.
Unexpected Activity is a differentiated security capability that deepens users’ engagement with their security systems while also improving their security.
Engaging users with valuable, real-time security information increases system engagement, which ultimately correlates with longer account lifetimes and lower attrition.
Unexpected Activity gives Alarm.com’s service provider partners another highly sophisticated standout feature to differentiate their core security offering to new and existing customers alike.
Unexpected Activity
Category
Security Apps
Description
Alarm.com
Unexpected Activity
N/A
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