Describe your product's design and/or technological innovation.
Honeywell's AlarmNet 360™ is a powerful and convenient web‐based solution created exclusively for AlarmNet customers. This tool is designed to provide a communication link with AlarmNet devices. AlarmNet 360 enables AlarmNet customers to quickly and easily register, program, check the status of and command Honeywell security and connected home and business products, devices and services over the Internet—anytime, from anywhere. It is a virtual game changer.
AlarmNet 360 Insights is an interactive dashboard from AlarmNet 360 that simplifies customer growth and customer service. It puts a wealth of business intelligence data at our customers’ fingertips on a daily basis—helping them better understand purchasing behavior and identify great new opportunities for business growth.
A wide range of filters enable users to view their account base by communication type, communicator model, AlarmNet service, and Honeywell Total Connect® 2.0 service and device. Users can toggle between Map and List views and download the data, which is updated daily, to a spreadsheet with detailed information.
Describe the three most important functional features of this product. What sets it apart from other products in this category?
1. AlarmNet 360 Insights–our interactive dashboard–offers DAILY insights into customer accounts. It simplifies customer growth and customer service by driving business, up-sell opportunities, RMR, attrition reduction and critical issue detection. The competition offers only monthly reports.
2. With AlarmNet 360, sensor programming and enrollment is simple and convenient. All fields can be programmed and then the user clicks save. The competition does not offer this option.
3. With AlarmNet 360, control panel programming is quick, simple and convenient. Customers can make multiple field inputs simultaneously, and all inputs can be saved with a single click. The competition does not offer this functionality.
Describe the benefits that your product provides to the integrator, including value if applicable.
AlarmNet 360 is a powerful business management cloud platform that provides a wealth of features to simplify and transform business operations, deliver increased efficiency and productivity, and offer valuable insights on customer accounts to drive growth and lower lifecycle costs. It works on computers, tablets or smartphones—enabling anytime, anywhere system programming and management. Insights 360, our interactive dashboard, provides powerful business intelligence data for business owners, executives and managers that simplifies customer growth and customer service. AlarmNet 360 Insights makes it easy to drive new business, upsell opportunities, RMR, attrition reduction and critical issue detection.
AlarmNet 360™
Category
Business Operations
Description
Honeywell
AlarmNet 360™
No Charge Software for AlarmNet Customers
Winner Status
- Winner
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